Metalix is totally committed to providing superior support for all of our users.
Therefore, meeting our customers needs, we offer them many different technical assistance options:
- Online Support - our technicians will gladly and swiftly answer any of your questions through GoToMeeting®, Skype™ or Instant Messaging.
- AMC - Annual Maintenance Contract
- Email - sending us a Problem Report from within cncKad. This will not only provide us with all the information about your working surroundings, it will also allow our technicians to reproduce your problem and will help us to solve your issue in no time.
For first level support - contact your local reseller.